TAIVARA’S RETAIL SOLUTIONS

Over the last decade, Taivara has developed a substantial body of work in the retail space, from launching DTC start-ups to helping legacy retailers with their new, digital-first strategies.

Our retail solutions group was created in response to the ever-changing environment and the need to transform the historic retail experience into the store of the future through digital enhancement and integration.

Our retail strategy offering combines three phases of the digital product lifecycle: Retail Strategy & Prioritization, Analysis & validation, and Commercialization.

Digital First Challenges

Digital transformation presents several large-scale challenges. Consumers, vendors and employees are all seeking — and expecting — more effective, frictionless interactions. There’s a dizzying array of products and myriad tech solutions providers. Finally, the landscape continues to grow and change, seemingly faster than ever. 

In this environment, what’s the best way to move forward with the right balance of investment and risk?

Our Unique Solutions

In order to better serve the retail industry, we have created a Retail Solutions Group specifically to address the unique business challenges of creating and implementing customer experiences that are both digital and in-person. 

As your co-creation partner, our types of clients include specialty, off-price, and financial service retailers. We specialize in loyalty, payment, credit, acquisition, and innovation services.

Digital Strategy & Technical Execution

Taivara ensures all digital initiatives start with the right strategic foundation. We’ll help identify and prioritize the dimensions of your value proposition you need to be “best at” vs. merely competitive, and help you build a digital roadmap. We’ll utilize our in-depth knowledge of customer, industry and merchandise category dynamics to quickly add value. And we’ll push your innovation to ensure you excel in the game.

Ken Hewes, Practice Lead

Ken Hewes leads our Retail Solutions Strategy team and has been instrumental in helping both major and niche retailers create and implement best of class digital solutions to position them for future growth. Ken received his undergraduate degree from Yale, his MBA from Wharton, and is a recognized thought leader within retail. His experience as a C-Suite retail executive and by working with dozens of retail brands in his 30-year tenure has given him expert insight into retail strategy and growth.

Case Studies – Retail Innovation in Action

Clienteling for Connections

Skin-tones, body-shapes, personal preferences. We improved store sales and satisfaction by knowing what works and what doesn’t for customers of this beauty retailer.

Critical Customer Acquisition

A  financial services firm saw high abandonment rates when signing up customers for retail credit-card services and a suffering bottom line. We helped turn that with…

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